If you are not completely satisfied with your purchase, you may exchange products, except as noted below(*), within 14 days of purchase for store credit, less shipping costs. Products must be unworn and in the condition purchased.
*Sales of Jewelry, Pillows and Vintage are final.
Products are shipped from Los Olivos, CA within 48 hours of order being placed via Fedex Ground, USPS, or UPS Ground. Products are currently only delivered within the 48 contiguous United States.
The prices on the site will not necessarily match prices in Greta Bean's catalogs or retail outlets. The prices on the site are valid only on the site and cannot be matched over the phone or in retail outlets. That means if the site has a promotion, that promotion can only be received on the site and will not be honored over the phone.
Risk of Loss
All items purchased from Greta Bean are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Limitation of Liability
GRETA BEAN, ITS MANAGERS, OFFICERS, DIRECTORS, SHAREHOLDERS, MEMBERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES/COMMUNITY PARTNERS, VENDORS, ETC. SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SITE, OR OTHER LINKED WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE.
THE ABOVE WILL APPLY TO THE EXTENT PERMISSIBLE BY LAW.
When you make a purchase through the Greta Bean website, we ask you for personal information including full name, physical address, telephone number, email address and credit card number. We use this information to process your order(s) and to communicate with you about updates, newsletters, messages, order status, announcements, surveys, special offers, and feedback about Greta Bean's products and services and special promotions we may offer. We use your telephone number only if there is an order-related issue, not for marketing purposes. Our server stores this information so processing your product orders will be quicker and easier.
You may be able to provide Greta Bean with other people's information in order to send them gifts and/or e-cards. The information collected about other people will be treated in the same manner as set forth herein.
When registering with Greta Bean, we subscribe you to our newsletter and email list. You may unsubscribe from our newsletter and mailing list at any time.
As you browse the Greta Bean site, cookies are placed on your computer's hard drive. (Cookies are small pieces of data that are sent to your browser from a web server and stored on your hard drive.) Cookies, by themselves, do not tell us your personal information unless you choose to provide this information to us by registering for Greta Bean's products and services. Once you choose to provide Greta Bean with your personal information, this information may be linked to the data stored in the cookie, including your password, and you will have direct access to your information when you revisit Greta Bean's website.
Greta Bean is not responsible for any cookies placed by any third-party website linked to our website, including Greta Bean affiliate sites. Greta Bean is not responsible for the privacy policies of the third-party sites and you should review their privacy policies for your reference.
Disclosure, Sale, Rental
We will not sell, rent or disclose your personal or identifying information to any unaffiliated third parties without your permission.
We use other companies, agents or contractors to perform services necessary to Greta Bean's operations and to maintain Greta Bean's websites, process credit card transactions, analyze customer interaction and analyze survey data. In the course of providing such services, these companies may have contact with your personal information. By contractual agreement, these companies must treat your information in accordance with this Policy. We will not be liable for any damages that may result from the misuse of your personal information by these companies.
Greta Bean reserves its right to disclose any information as required by law and as necessary to defend Greta Bean's website and the safety of our users.
Security and Access
For transmitting personal information, such as when you use a credit card to register, we use a secure server (SSL), which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorized access.
While we make every effort to ensure that your information is secure on our system and in most cases transactions are completed without difficulty, we cannot guarantee "perfect security" on the Internet or offline and we are not responsible for the success or security of your transactions and you do so at your own risk.